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How kompor123 Handles Your Personal Information

Your account data — including payment details linked to DANA, OVO, or GoPay — is handled with clear rules about what we collect, why we keep it, and who can access it.

Account Data ProtectionDANA, OVO, GoPay PrivacyYour Right to AccessData Retention PolicyContact for Removal Requests

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DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at kompor123 is not a single measure — it is a set of layered practices covering how data is stored, how long it is kept, who inside our team can view it, and how you can act on it. Every section below reflects our actual operational approach, not a general statement.

Account Security Measures

Your login is protected by OTP verification sent to your registered number. Unusual access attempts — such as a new device or unfamiliar location — trigger an additional check before the session is allowed to proceed.

Cookie and Session Tracking

We use session cookies to keep you logged in across pages and to remember your preferred payment method — whether that is DANA, OVO, or GoPay.

Data Retention and Deletion

Transaction records linked to your wallet activity are retained for the period required by our internal compliance process.

Who Can Access Your Data

Access to personal account data is restricted to team members who need it to handle your support request or process your transaction. We do not share your data with marketing partners, advertisers, or unrelated third parties.

What Information We Collect and Why

kompor123 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide during registration — your name, contact information, and the e-wallet identifiers you use for DANA, OVO, or GoPay transactions. We also log device activity tied to your session, such as browser type and

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IP address, to detect unusual access patterns and keep your account secure. This data is used only to operate your account, process wallet transactions, and respond to support requests you raise with us. We do not sell your personal data to third parties. Certain information may
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be shared with payment processors — for example, when a GoPay or OVO transfer is being verified — but only to the extent needed to complete that specific transaction. Players in Depok and elsewhere across Indonesia access our platform under the same data handling rules. Availability
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of our services depends on local law and eligible regions. Our data practices are reviewed periodically, and any material change to this policy will be communicated through your registered account contact before it takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review what data we hold on your account, request a correction, or ask us to delete specific records, our support team handles these requests directly. You do not need to submit a formal legal notice — a clear message through any of the channels below is enough to start the process. We aim to acknowledge your request promptly and resolve it without unnecessary back-and-forth.

Team online

Live Chat

Open the chat widget from your account dashboard at any time. Describe your privacy concern and our team will pull your account record to assist you directly.

Email Support

Send your data request to our support address listed in your account settings. Include your registered contact and the specific data you want reviewed or removed.

Account Settings

For minor corrections — like updating the phone number linked to your OVO or GoPay wallet — log in and go to Account Settings, then edit the relevant field directly.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most often from account holders who want to understand their rights and how our privacy practices work in practice.

We collect your name, contact details, and the e-wallet identifiers you link during setup — such as your DANA, OVO, or GoPay account reference. Device and session data is also logged for security purposes.

Yes. Contact our support team via live chat or email with your account details and a clear request. We will confirm what records we hold and share them in a readable format within a reasonable timeframe.

Send a deletion request through live chat or email. Include your registered contact information. We will verify your identity, confirm which records qualify for removal, and process the deletion in line with our retention policy.

Only with the payment processor handling your specific transaction — for example, to verify a GoPay transfer. We do not share your wallet details with advertisers, data brokers, or unrelated external services.

Transaction data is retained for the period our internal compliance process requires. After that period, or after a verified deletion request, records are removed from active systems and scheduled for purge from backups.

Contact us immediately through live chat so we can review your session logs. If unusual access is confirmed, we will lock the affected session, trigger a password reset, and walk you through securing your account again.

How kompor123 Handles Your Personal Information

How We Protect and Manage Your Account Data

How to Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

Common Questions About Your Data and Privacy Rights

01 What personal data does kompor123 collect when I open an account?

02 Can I request a copy of the data kompor123 holds about me?

03 How do I ask kompor123 to delete my personal information?

04 Does kompor123 share my GoPay or OVO details with any third party?

05 How long does kompor123 keep my transaction records?

06 What should I do if I think my account data has been accessed without my permission?

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